Welcome to a plethora of commonly asked questions.
If any of your questions are not answered below, please don't hesitate to contact our swim school.
Cost per class?
Infant lessons 30 minute lesson - $16.50 per lesson weekdays and $17.20 per lesson weekends
Pre-School 30 minute lesson - $16.50 per lesson weekdays and $17.20 per lesson weekends
School Age 30 minute lesson - $16.50 per lesson weekdays and $17.20 per lesson weekends
Junior Lifeguard 45 minute lesson - $17.50 per lesson weekdays and $18.20 per lesson weekends
Adult Beginner and Intermediate - $16.50 per lesson weekdays and $17.20 per lesson weekends
Adult Swimfit - $17.50 per lesson weekdays and $18.20 per lesson weekends
How can I change my lesson day or time?
If you have enrolled into the wrong day or time or would like to change your lesson, you will need to submit an online class change request form through our website.
Class change or transfer request
How to set up the direct debit and make payments
To add/update finance information go through your online portal, please select finance info on the left side and +New to add new details in.
Direct Debit gets processed on the 28th of every month for the following month’s lessons.
Why does the direct debit amount change?
The debited amounts may change as the number of lessons that occur in that month may change.
Missed lessons/Make up classes:
We don’t offer make up classes, for lessons. However, with the swim school membership you have free access to the pool outside your lesson day and time, to compensate for missed lessons. (Students under 5 include 1 parent swim, Students under 10 include 1 spectator).
What does my swim school membership include?
Free entry for students whilst enrolled.
Students under 5 include 1 parent swim, Students under 10 years include 1 spectator.
How do I cancel my lessons?
To cancel you must complete a cancellation form and submit it before close of business on the 26th of the month to avoid being charged for the next month. There is no cancellation fee.
Lesson cancellation » Victoria Park Leisure Centre
How to determine which level will suit my child?
Have a look at our level selector: Level Selector
If your child has completed swimming lessons at other centres/programs our stages may be different, so it is always best schedule a free swim school assessment to ensure your child goes into the level best suited to their abilities. New Student Assessment
What does perpetual mean?
Perpetual means on going enrolment. Breaks from lessons will only take place in July school holidays, and the Christmas/ New year period.