Creche at aqualife

First time attending

If your child has not been left alone in a care setting before or only left with family, we understand how overwhelming attending creche can be for both parents and child. 

We suggest a minimum of 4 short visits (half hour time slots). for the children to get to know our great creche staff, from here we can increase the length of your child's visit to get to the full 90mins. 

please note: if your child shows distress throughout the session staff will come a collect you. 

What to bring

• nappy, wipes (if required), a change of clothes.
• A healthy snack (no nuts), finger food 
• milk bottle (if required) 
• water bottle  
• A pram or stroller (under age of 2)
• Dummy or any comfort items your child uses at home.

Attendees must be fully vaccinated

 All attendees to the creche must be fully vaccinated or up to date with their vaccination schedule to attend the creche services.

How can I access the customer portal? 

Once you have filled the creche enrolment form our staff will process the form within 7 days and will be in contact with you via email.

If you can have contact with the creche team you can access the customer portal. 

I am a non-member can I use the creche?

Yes!

You can use the creche by filling out the creche enrolment form and you can access the customer online portal to book in online. 

I have submitted my form, but cannot book in?

Creche staff need to manually create your child an online account once we have received your enrolment form crèche staff will be in contact with you. 

If you haven't had any contact, email the creche team at creche@vicpark.wa.gov.au 

I'm trying to book into the creche, but it will not work.

New Enrolment once you have completed the enrolment form. Creche staff will be in contact with you with in 7 days . 

Existing enrolment email the creche team at creche@vicpark.wa.gov.au 

I can't make my booking; how can I cancel? 

You can cancel your booking by calling the centre on (08) 93735400.

Emailing the creche team at creche@vicpark.wa.gov.au 

Or completing the creche cancellation form.

Can I book more than 1 child into creche? 

Yes, you can!

Each child will have their own separate creche account that you will need to access and book in under their own names. 

Can I book in the same day I want to attend? 

No!

We have a booking system where bookings must be made before 8pm the night before.

First time users must have completed an enrolment form and have had contact with the creche team after their enrolment has been processed.